Window Hardware Store logo

Returns Policy

Easy returns and hassle-free refunds.

Easy returns

30-day return policy

How returns work

Changed your mind? No problem. Return any unused item in its original condition within 30 days of delivery for a full refund.

How to return an item

  1. Contact our customer service team to request a return
  2. Pack the item securely in its original packaging
  3. Use the return address provided by our team
  4. Send via your preferred courier with tracking
  5. We'll process your refund once we receive the item
Refunds are processed within 5-7 business days of receiving your return. You'll be notified by email once the refund is issued.

Damaged or missing items

Please report any delivery issues within 48 hours of receipt. We’ll arrange a replacement or credit as quickly as possible.

Need help?

If you have any questions about returns, contact our trade desk on +44 (0) 20 1234 5678 or email support@example.com.